What's New on Delightree

Franchise teams move fast, and so do we. These updates are powered by your feedback, real use in the field, and a shared obsession with doing things better.

Delightree release notes for April 2025
Location Launcher

What's New for You?

  • The dashboard now shows new metrics like launch rate and time in each phase.
  • You can assign and track a “Signed On” date for documents and milestones.
  • Each location displays a go-live date, pulled from Location Launcher or manually editable.
  • Locations can now be grouped and filtered by assigned board.

Important Things to Know

  • Go-live dates are defaulted but editable by Superadmins only.
  • Locations display and group by board for better organization.
  • Task steps within Launcher can now be reordered.

Who Will Benefit

  • Franchise operations teams tracking launch timelines and team accountability.
  • Support teams coordinating launch phases and documentation.
  • Field leaders aligning tasks to board-specific workflows.

How to Get Started

  • Review metrics, go-live dates, and Signed On dates in the location profile.
  • Group and filter locations by assigned board.

Training

What's New for You?

  • The Leaderboard now includes a Training tab to surface completion insights.
  • You can search across Training Paths (v2).
  • Training logs and video uploads are now more robust.

Important Things to Know

  • No setup needed. These updates are available automatically.
  • Video upload limit raised to 600 MB.
  • Assignee change logs now accurately reflect updates.

Who Will Benefit

  • Training managers tracking completions at a glance.
  • Ops teams ensuring new employees meet requirements.
  • Franchisees improving onboarding efficiency.

How to Get Started

  • Head to the Leaderboard > Training tab.
  • Use global search in Training Paths v2.
  • Upload updated training content with the new file size limit.

Knowledge Base

What's New for You?

  • PNG images with white backgrounds now render cleanly within chapters.

Important Things to Know

  • Applies across all existing and future PNG uploads in Knowledge Base.

Who Will Benefit

  • Content creators looking for visually clean documentation.

How to Get Started

  • No action needed. Formatting is automatic.

Task Management

What's New for You?

  • You can now reorder task steps, making workflows easier to manage.
  • Subtasks are now draggable for better hierarchy control.

Important Things to Know

  • Works inside task templates and live task lists.

Who Will Benefit

  • Franchise leaders fine-tuning SOPs.
  • Managers improving task clarity for teams.

How to Get Started

  • Edit any task template or live task. Try drag-and-drop reordering.

Forms & Checklists

What's New for You?

  • Forms now support reordering of options, sections, and subtasks.
  • New forms show at the top of the list for easier access.

Important Things to Know

  • No additional configuration needed — this works system-wide.

Who Will Benefit

  • Admins creating efficient form structures.
  • Franchise teams customizing workflows more quickly.

How to Get Started

  • Open the Forms section, and explore the new reordering tools.

Reports & Analytics

What's New for You?

  • The Leaderboard now:
    • Shows last updated timestamps for each metric.
    • Offers clear, easy-to-understand definitions.

Important Things to Know

  • All metrics are updated automatically and visible by default.

Who Will Benefit

  • Executives needing snapshot-level insights.
  • Ops teams benchmarking performance across locations.

How to Get Started

  • Head to the Leaderboard and review the updated layout.

Audits

What's New for You?

  • Image galleries in the Nexus dashboard now include source links.
  • Each image can be traced to its original audit or Google review.
  • Audit questions and sections are now reorderable.

Important Things to Know

  • Google Places links are now embedded for easier location verification.

Who Will Benefit

  • Field teams tracking audit quality.
  • Support teams validating customer feedback or reviews.
  • Regional managers assessing trends from image galleries.

How to Get Started

  • Visit the Nexus dashboard, and click on any image to trace its source.

Minor Improvements & Fixes

Platform Enhancements

  • Videos now default to landscape mode on mobile and tablet.
  • The Notification Center now allows multi-select actions.
  • Chat channels sort more intuitively, making it easier to follow conversations.
  • Chat threads are now sorted in descending order, showing newest first.
  • Bugs can now be reported from directly within the platform

Fixes

  • Video thumbnails now render properly even with special characters in filenames.
  • Go-live date editing is now restricted to Superadmins only (intended behavior).
  • Tooltip copy updated for the attrition tab for clarity.
  • Newly created forms now appear at the top of the list for faster access.