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This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website or services.
What personal information do we collect from the people that visit our blog, website or app?
When registering for the product, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience.After installing Delightree, it would ask for the following permissions - Device camera : only when uploading a real-time picture as proof of task completion. Device microphone : only when uploading a video as proof of task completion
When do we collect information?
We collect information from you when you register on our site or services or enter information on our sites, any activity that you do on the app including any attachments that you upload, or any conversation that you have with our customer support team.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, use our services, or use certain other site features in the following ways:• To process your request and process your command. If needed to serve you better, our employees will be able to look at your activity data.• To personalise your experience and to allow us to deliver the type of content and product offerings in which you are most interested.• To allow us to better service you in responding to your customer service requests.• To send periodic emails regarding your usage, analytics and to communicate best practices.• To follow up with them after correspondence (live chat, email or phone inquiries)
How do we protect your information?
Our website or services are scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site or services as safe as possible.Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.All of your data is stored on Amazon AWS servers, which is the world’s biggest technology infrastructure provider.All transactions are processed through a gateway provider and are not stored or processed on our servers. We never ask for credit card numbers. (When you pay your bill, we use www.stripe.com, which is one of the biggest payment processor in the world).
Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognise your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.We use cookies to:• Understand and save user's preferences for future visits.• Compile aggregate data about site traffic and site interactions in order to offer better site or service experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website or services, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site or services policies, or protect ours or others' rights, property or safety.However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site or services and welcome any feedback about these sites or services.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpufAccording to CalOPPA, we agree to the following:Users can visit our site or services anonymously.Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website or services.Our Privacy Policy link includes the word 'Privacy' and can be easily be found on the page specified above.You will be notified of any Privacy Policy changes:• On our Privacy Policy PageCan change your personal information• By logging in to your account
Does our site or services allow third-party behavioral tracking?
It's also important to note that we allow third-party behavioral tracking like the use of Mixpanel and Google Analytics.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:We will notify you via email• Within 7 business daysWe will notify the users via in-site notification• Within 7 business daysWe also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.We collect your email address in order to:• Send information, respond to inquiries, and/or other requests or questions• Market to our mailing list or continue to send email notifications to our clients after the original transaction has occurred.To be in accordance with CANSPAM, we agree to the following:• Not use false or misleading subjects or email addresses.• Identify the message as an advertisement in some reasonable way.• Include the physical address of our business or site headquarters.• Monitor third-party email marketing services for compliance, if one is used.• Honor opt-out/unsubscribe requests quickly.• Allow users to unsubscribe by using the link at the bottom of each email.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
Delightree Inc.
149 New Montgomery Street
4th floor
San Francisco, CA 94105
madhulika@delightree.com
