Introducing Training Paths v2: The Smarter Way to Train Your Franchise Teams

Technology and Innovation
March 4, 2025

If you’re still relying on outdated training methods—PDFs, clunky LMS platforms, or managers training employees on the fly—your franchise is falling behind. Training inefficiencies lead to high turnover, inconsistent operations, and compliance risks.

We built Training Paths v2 to solve that. It’s the next evolution of franchise training, designed to be smarter, faster, and easier to use. Whether you’re onboarding new hires or upskilling existing employees, Training Paths v2 ensures your team gets the right training at the right time—without the usual headaches.

Here’s what’s new and why it matters to your franchise.

1. Structured & Personalized Training

Why It Matters

In a multi-location franchise, consistency is non-negotiable. But so is efficiency. If every new hire is trained differently, and a cashier ends up sifting through content meant for managers, you’re headed for confusion, wasted time, and operational hiccups.

That’s why Training Paths v2 blends sequential learning with role-specific assignments. This ensures that each employee follows a structured path while only seeing material that applies to their actual job responsibilities. The end result is faster onboarding, improved performance, and fewer headaches for managers who no longer have to micromanage every phase of the training process.

How It Works
Training Paths v2 guides employees through logical training sequences, automatically adapting which training paths are assigned based on role, location, or completion of prerequisite training paths. A new cashier might follow a simple onboarding path, while a tenured employee picks up advanced training or refreshers. By combining both role-based and sequential logic in a single system, you can “set it and forget it, ”ensuring the right people see the right modules at the right time, all without duplicating effort or missing critical steps.

2. Fully Automated Training Workflows

Why It Matters

Manually managing training schedules is a logistical headache—assigning modules, tracking progress, and ensuring compliance across multiple locations takes up valuable time. And when training falls through the cracks, employees aren’t set up for success.

With automated triggers and dependencies, you can ensure the right people have the right training at the right time, without having to manually create training paths for each employee. Set up your workflows once, and let Training Paths v2 handle the rest, automatically assigning and sequencing training based on real-world needs. Whether it’s onboarding, compliance, role changes, or cross-training for peak hours, Training Paths v2 keeps everything running smoothly while managers focus on bigger priorities.

How It Works

Training Paths v2 introduces powerful event-based triggers that automatically schedule and unlock training based on employee progress, tenure, role changes, or performance.

  • Onboarding: A new hire completes orientation and automatically receives their first set of role-specific training modules.
  • Compliance: Recurring certifications (like food safety or brand standards) are scheduled at set intervals, so nothing gets missed.
  • Skill Progression: Employees must score at least X% on one module before unlocking the next, ensuring real comprehension instead of just "checking the box."
  • Promotions & Leadership Training: When an employee is promoted, advanced training is automatically assigned—ensuring they’re set up for success in their new role.
  • Cross-Training for Flexibility: Employees can be auto-enrolled in adjacent role training (like a server learning bartending, or an opening team member training for closing duties) to keep staffing flexible for busy days.

By eliminating manual training assignments, franchise operators can set up their training workflows once and let the system do the rest—ensuring employees always get the right training without extra admin work.

3. Automated Progress & Compliance Tracking

Why It Matters

For franchisors and multi-unit operators, compliance is critical. Whether it’s food safety certifications, customer service standards, or brand training, you need to ensure your team is compliant without spending hours micromanaging. Training Paths v2 gives you full visibility into training completion rates and keeps employees accountable automatically.

How It Works

Training Paths v2 comes with real-time tracking of employee progress. Managers can instantly see who has completed their training and who hasn’t. Even better? The system sends automated reminders to employees who are falling behind, so you’re not constantly following up.

4. Cross Training: Build More Flexible Teams

Why It Matters

Cross-trained employees give franchisees more scheduling flexibility and help fill staffing gaps. Instead of relying on a single role for every shift, operators can develop a workforce that’s more versatile and better prepared for real-world franchise operations.

How It Works

Employees can now be enrolled in multiple training paths at once, allowing them to develop skills across different roles. A cashier can train in customer service, or a kitchen staff member can cross-train for a shift lead role, without conflicts or confusion.

5. Scored Quizzes: Measure Training Effectiveness

Why It Matters

Instead of just “checking the box” on training, scored quizzes confirm real comprehension. This ensures employees actually learn what they need to succeed, reducing on-the-job errors and improving service quality across your locations.

How It Works

Training quizzes are now scored, providing a measurable way to track employee progress. Managers can set score thresholds, ensuring employees fully understand key concepts before moving on to the next module.

6. Skill Verifier: Manager Sign-Off for Training Completion

Why It Matters

Franchise owners now have a hands-on way to ensure training quality. Instead of assuming an employee is ready, managers can verify that employees can actually perform the tasks they’ve been trained on, leading to better performance and stronger accountability at every location.

How It Works

Training isn’t just about watching videos. It’s about demonstrating real skills. With the new Skill Verifier, location owners and managers can review and sign off on completed training before employees are marked as fully trained.

7. Mobile-First Learning: Train Anywhere, Anytime

Why It Matters

Your frontline employees are busy. Long training sessions disrupt operations and often lead to lower completion rates. With mobile-friendly, bite-sized training modules, employees can learn when it’s convenient for them—on a break, before a shift, or between tasks—without impacting daily operations.

How It Works

Employees can complete training directly from their phones, with lessons designed for quick, bite-sized learning. No need to schedule long classroom sessions or pull employees off the floor for hours at a time. Push notifications ensure they stay on track.

8. Knowledge Reinforcement: Make Learning Stick

Why It Matters

Too often, employees rush through training without truly understanding the material. Knowledge reinforcement ensures they actually absorb and apply what they’ve learned, reducing mistakes, improving service quality, and ensuring long-term success.

How It Works

Training Paths v2 includes knowledge checks, quizzes, and scenario-based learning to reinforce key concepts. Employees get interactive challenges that help them retain information over time.

How Training Paths v2 Redefines Franchise Training

Franchises that prioritize training don’t just see better employee performance, they reduce turnover, improve operational consistency, and scale faster. Training Paths v2 isn’t just another LMS. It’s a franchise-specific training solution designed to make training easier, more engaging, and more effective.

With Training Paths v2, you get:

  • Structured learning sequences that eliminate confusion and inconsistency
  • Automated tracking so you never chase down completions
  • Role-specific training paths for personalized learning
  • Mobile-first training that employees can complete anytime
  • Reinforcement to boost retention and performance

Get Started with Training Paths v2 Today

Training shouldn’t be a burden. With Training Paths v2, it’s finally easy to onboard, train, and upskill your team, without the frustration.

Want to see it in action? Book a live demo today and experience the future of franchise training. Schedule a Demo

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